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Artwork Guidelines

Artwork Guidelines & Instructions

Accepted File Formats

  • Adobe Illustrator CC (or earlier) - .ai or .eps
  • Adobe Photoshop CC (or earlier) - .psd or .tif
  1. Photoshop files should be 100dpi at full output size.
  2. Do not embed color profiles.
  3. Provide a layered file.
  4. When using stock photography images, be sure to purchase the highest resolution version that your budget will allow.
  5. We use CMYK printers to create these graphics. 100% reproduction of defined colors is not possible. Differences between colors in the printed and original file can occur at many different stages. Variations in color or shading are often a result of viewing on un-calibrated equipment (monitors, printers, etc). Colors will often appear different when viewed on two different monitors or output devices. Without accurate color information, we have no way of ensuring that expected colors will be achieved.
  6. An e-proof is provided within 24-48 hours of artwork approval.

Process

  1. Artwork should be submitted the same day the order has been placed to avoid delays.
  2. After receiving your file, it will be reviewed within 24 hours for printing requirements. If the file does not meet all necessary requirements, you will be contacted by your representative.
  3. If corrections are required, you may make these changes yourself and resubmit the file or choose to have us make the corrections (if we are able to do so).
  4. After the file has been approved we will send a proof for your approval. We will proceed with production/printing only after the proof is approved .
  5. Production lead time starts AFTER proof has been approved by the customer.
  6. Shipping time starts after production time.

Artwork

  1. Please indicate any special positioning requirements.
  2. If using Illustrator convert all fonts to outlines.
  3. If using Photoshop rasterize all fonts.
  4. Only send files relevant for output.
  5. Art will not be approved unless submitted in our provided template(s). All templates are found under the guidelines page for each product.
  6. File color mode must be CMYK.
  7. If using Illustrator embed all images.
  8. Due to variations in output and viewing devices, we are unable to accept complaints about color variations unless all color matching guidelines have been followed.

Submission

Artwork files can be uploaded on the Upload Artwork page and submitted with your order, or sent to us after placing your order. If you submit your files after placing your order, please compress all files and folders using the ZIP file format and name the file using your order number  .

How to submit artwork after placing your order:

  • Files under 10MB - Email to the saleman
  • Files over 10MB – Use our Free File Upload Service to send artwork or Send us your download Link to your Salesman with order number

Where to find salesman's email address?
Sign in your account ,find out your salesman's name and email address
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